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View Article  API

A minor change has been made to the Easynic API resulting in the following error code changes. This will only effect you if you are using the methods mentioned AND checking for specific error codes.
New codes...

Method: processOrder
new code: 384
new message: "The basket is empty. There is nothing to process"
Changed codes...

Method: setResellersEmail
code 314 changed to 318

Method: renewPackage
code 363 changed to 370

Method: updateTransferStatus
code 358 changed to 389

Method: domainUpdateForwarding
code 331 changed to 371

Method domainModifyMailbox
code 332 changed to 372

Method: domainCreateMailbox
code 336 changed to 376

Method domainChangeFTP
code 339 changed to 373

Method domainChangeForwarding
code 339 changed to 374

Method: domainDeleteNameserver
code 342 changed to 380

Method: bulkDomainChangeNameservers
code 362 changed to 381

Method setLowBalanceWarningThreshold
code 338 changed to 377

As always, we appreciate your support and apologize for any inconvenience this necessary maintenance may cause you or your customers.As always, we appreciate your support and apologize for any inconvenience this necessary maintenance may cause you or your customers.

View Article  .cn Registry Maintenance

The .CN Registry (CNNIC) has advised they will be performing an extended maintenance window starting on Saturday, April 19, 2008 from 01:00 - 15:00 UTC. Please note that this is a 14 hour extended maintenance and not the standard 4 hour maintenance that CNNIC performs.

Date: Saturday, April 19, 2008

Time: 01:00 - 15:00 UTC

Your local time: http://tinyurl.com/3tlxwb to http://tinyurl.com/4kve5m

Duration: 14 hours

Impact: During this maintenance the .CN purchases and renewals will be unavailable. Whois service will still be available. Domains will continue to resolve.

 

As always, we appreciate your support and apologize for any inconvenience this necessary maintenance may cause you or your customers.

View Article  .us and .biz domains update

The unlocking of .us and .biz domains functionality is now online.

We apologise for any inconvenience caused.

View Article  .us and .biz domains

Our registrar system Tucows is currently experiencing problems unlocking .biz and .us domains which means that there will be problems doing this in the control panel.  All other provisioning options are working.

We will update once this is resolved or more news is available.

View Article  .us and .biz domains

Our registrar system Tucows is currently experiencing problems unlocking .biz and .us domains which means that there will be problems doing this in the control panel.  All other provisioning options are working.

We will update once this is resolved or more news is available.

View Article  Emergency Maintenance

Please note that Easynic is carrying out emergency maintenance this afternoon from 4pm - 4.30pm.  This is essential to rectify intermittent problems with the control panel.

Thank you for your patience and apologies for any inconvenience this may cause.

View Article  Short Outage, 12th November 2007
There will be a short outage to Easynic CP access between 12pm and 1pm today to allow for essential maintenance.  This is not expected to last longer than 15 minutes.  We apologise for any inconvenience this may cause.
View Article  Bank Holiday Monday 27th August

Please note that our telephone support line will be closed on Monday for the UK public holiday.

Helpdesk support will continue as normal.  Should you require assistance, please visit http://helpdesk.easyspace.com.

Telephone support resumes at 9am on Tuesday 28th August.

View Article  Email Management Down Time

Email management in your control panel will be briefly unavailable this afternoon from 3pm til 3.30pm.

This is essential to carry out maintenance on our service.

We apologise for any inconvenience this short outage may cause.

View Article  .ltd.uk domain names
A reminder on Nominet's policy for .ltd.uk domains:

All registrants in .ltd.uk and .plc.uk must be incorporated companies (not partnerships of any type or unincorporated companies) listed on the index of company and corporate names ('the Names Register') maintained under section 714 of the Companies Act 1985 (or later equivalents);

and

(for .ltd.uk domains) must be entitled to use 'Limited', 'cyfyngedig', 'ltd.' or'cyf'. in their corporate name; or

(for .plc.uk domains) must be entitled to use 'Public Limited Company', 'Cwmni cyfyngedig cyhoeddus', 'Plc.' or 'ccc'. in their corporate name.

For full information on these and other domains offered by Nominet, please click here.

Please note that when applying for .ltd.uk or .plc.uk domains in your control panel or via the API, you must also send an email with the company number and registered name of the company to us at resellers@easynic.com.

Failure to do so will result in a delay in the application for the name being made.

Applications for these domains are made manually and are also assessed manually by Nominet so please bear in mind that confirmation of registration will take longer than with standard domains.

If you believe you have tried to register a .ltd.uk or .plc.uk domain in error (i.e. outwith these rules), please log a ticket to our helpdesk and a refund will be processed to your account.
View Article  Nominet Down Time - Data Restructuring
RESOLVED - 12/06/07 1600

On June 11, Nominet, the registry operator for .UK, will perform a system upgrade. This upgrade is part of Nominet’s ongoing data restructuring project, and is largely comprised of back-end changes.

These changes will allow Nominet to eventually move to the EPP protocol, and introduce new functions in the future.

Nominet has scheduled this upgrade for Sunday, June 11.

Registrations, renewals, transfers and modifications will be unavailable during this period, however steps have been taken to ensure minimal disruption is experienced.
View Article  Nominet Bulk Update

Please be advised that the Bulk Update tool provided by Nominet will be unavailable between 7th and 11th of June 2007, this is to prepare for the systems upgrade. 

Bulk updates to all .uk domain names will not be possible during this time so please ensure you do not request any changes to large numbers of .uk domains.

 

View Article  Easynic Control Panel Outage

Easynic are aware that some customers are experiencing difficulties with domain-related operations in the Easynic Control Panel this afternoon.

This is due to our registry services provider, Tucows being down.  They are working on this issue and a further update will be given shortly.

We apologise for this inconvenience and thank you for your patience.

View Article  .org Registry Downtime - 12th May 2007
The .ORG Production Registry System is scheduled for maintenance on 12 May 2007 between the hours of 15:00 and 19:00 UTC.

During this period, the WHOIS service, will be unavailable.

Registering and manipulating domain and other registry objects will not be possible. Domains will continue to resolve normally.

View Article  Tucows Infrastructure Down Time - Sunday 22nd April
Tucows, our registration system infrastructure provider, will be moving to a new data centre on Sunday 22nd April.

Time: 02:00 UTC - 11:00 UTC

During this time, registering, renewal, transfer, deletion and management of domain names will see a 3 hour outage followed by up to 6 hours of degraded performance.

View Article  Neulevel/Neustar Down Time - Saturday April 21st
The NeuLevel and NeuStar Registries will be performing routine maintenance on all of the production environments on Saturday April 21, 2007 starting at 12:00 UTC (8:00 EDT) and ending at 20:00 UTC (16:00 EDT).

During this time, registrations, renewals and modifications of the following domains will be unavailable:

.BIZ

 .US

 .CN

 .Travel
View Article  Domain Availability Checker Outage
RESOLVED - 4.45 PM GMT 04/04/07

Please be aware that the domain availability checker in our shop and within the Easynic control panel is currently intermittently reporting incorrect results on domain status.

This is being worked on by our registration system provider Tucows and we hope to have a resolution very soon.

Thank you for your patience.

Easynic
View Article  Essential Maintenance - Thursday 8th February

Please be advised that the Easynic system will be down this evening from 2330 - 0030 GMT for essential maintenance.

Any transactions scheduled in this time will be processed after maintenance is completed.

We apologise for the short notice and apologise for any inconvenience caused.

View Article  .uk New Terms and Conditions

Please note that from 1st March 2007, new terms and conditions will apply for .uk domain names.

Nominet have introduced new registrar and good practice agreements and as a reseller of Easyspace, a Nominet registrar, you are also bound by these terms.

Full information can be found at http://www.nominet.org.uk/go/ra/

The changes include the following:

  • A term stating that unless specific permission is given, the domain name will only be registered in the name of the customer
  • This means that any .uk domain you register for your clients MUST be in their name and not the name of the reseller.

    View Article  Exchange Rate Update

    Please note that for Silver, Gold and Platinum price plans, the exchange rate will shortly be adjusted for USD pricing.

    The exchange rate has been capped for some months now by Easynic, but due to currency rates increasing, we will be increasing the exchange rate used to 1.96 in line with the latest rates advertised at www.xe.com.

    This change will be effective from 1st February, 2007.

    View Article  Verisign Maintenance -

    The Com/Net Production environment will be taken offline on Sunday, December 10, 2006 UTC (Saturday, December 9, 2006 EST) for a scheduled maintenance.

    Date: December 10, 2006 UTC (Saturday, December 9, 2006 EST)

    Time: 0100 hrs - 0145 hrs UTC (2000 hrs - 2045 hrs EST)

    Duration: 45 Minutes

    Purpose: Routine Maintenance

    View Article  Easynic Control Panel Outage

    Resolved 12.30pm GMT

    Easynic are aware that some customers are experiencing difficulties reaching the Easynic Control Panel this morning.

    Our team is working on this issue and a further update will be given shortly.

    We apologise for this inconvenience and thank you for your patience.

    View Article  New Look Easynic Website Launched

    Easynic are pleased to announce the launch of the new-look Easynic website today.

    Our website has had a much-needed overhaul - click here to visit our site.

    View Article  Redbus Outage

    Resolved 1130

    Please note that Easynic, like many around the UK, are being affected by the problems caused by the outage in Redbus, London.

    We are working to bring services back as quickly as possible and thank you for your patience.

     

     

    View Article  .info downtime - 21st October

    Please note that Afilias, the .info registry, are carrying out essential maintenance on the 21st October.

    Between the hours of 15:00 and 19:00 UTC, registering and manipulating domains will not be possible. Domains will continue to resolve normally.

    We apologise for any inconvenience this may cause.

     

    View Article  Interruption of control panel service

    This has now been resolved, thank you for your patience (1600)

     

    Please note that there are intermittent problems connecting to our registry system. Our technicians are aware of this problem and are working to resolve it as quickly as possible. We apologise for any inconvenience this may cause.

    View Article  Auth Code Retrieval

    Please note that the facility to retrieve auth codes manually has been added to the control panel.

    You will find this option on the Domain Transfers screen.

    View Article  .com/.net migration to EPP - Saturday 26th August 2006

    On 26 August 2006, we will be migrating our .com and .net domain names to the EPP system.  This system has been introduced across the domain name industry to bring about a uniform way for registrars to communicate with the domain registries. 

    Between 1500 and 2100 GMT on Saturday 26th August, we will be updating all existing .com and .net domains to allocate an EPP code.  This will be necessary for transferring domain names between registrars.  During this maintenance time, new registrations, renewals, transfers and changes to registrant information may experience slower response times.  We apologise for any incovenience this may cause.

    Also from Saturday 26th August, EPP codes will be required to transfer .com and .net domain names in.  EPP codes will be available through your control panel shortly.

    View Article  .uk Down Time - 10th August 2006

    Please note that there will be maintenance carried out on the .uk system soon.

    You can expect degraded performance for:

    - .UK lookups

    - .UK new registrations, renewals and transfers

    - .UK changes to registrant information

    Domains will continue to resolve.

    Date: Thursday, 10 August 2006

    Start Time: 13:00 UTC

    Duration: 2 hours

    We apologise for any inconvenience caused.

    View Article  Easynic Down Time

    Please note that the Easynic control panel will be unavailable between 8pm and 9pm GMT this evening.

    This short outage is to allow for essential maintenance and no functionality will be available during this time.

    Easynic apologise for any inconvenience this may cause.

    View Article  .org downtime

    Please note that PIR, the .org registry, are carrying out essential maintenance this weekend.

    Between the hours of 14:00 and 18:00 UTC, registering and manipulating domains will not be possible. Domains will continue to resolve normally.

    We apologise for any inconvenience this may cause.

     

    View Article  Verisign Maintenance - June 25th 2006

    The Com/Net registry will be taken offline briefly on Sunday, June 25, 2006 UTC for routine maintenance.

    No actions will be available on .com and .net domains between 0100 hrs - 0145 UTC.

     

    View Article  Registry Maintainance

    .info

    On Saturday 17 June 2006 1400 hours UTC, Afilias will be performing maintenance on the Registry for .info domain names, for a period of 4 hours.

    While the maintenance is underway, domain name availability checks (for .info domain names) will be performed using the zone file and registrations and renewals for .info domain names will be queued for processing when the Registry is back on-line. Redelegations, transfers and cancellations of .info domain names will not be possible while the registry is unavailable.

    .name

    On Sunday 18 June 2006 0100 hours UTC, Verisign will be performing maintenance on the Registry for .name domain names for a period of 4 hours.

    While the .name Registry is unavailable, it will not be possible to perform any operations on .name domain names.